Red Lion Hotels debuts personalized guest experience with Apple TV

hotel rl

RLH Corporation recently announced the debut of its integrated Apple TV solution at Hotel RL, creating a central hub for hotel guests. Moving beyond just providing cable television, the new solution provides enhanced digital experiences such as: ordering from the hotel restaurant, streaming content, interacting with concierge services, and finding locally-curated recommendations. The Apple TV solution connects Hotel RL guests to the hotel and the city they are visiting.


RLH Corporation paired Apple TV hardware with programming, software, and services from Jamf and Monscierge to create a cutting-edge solution empowering a fully integrated and personalized hotel service experience for travelers. When a guest checks in and the Apple TV is powered on, all configurations, settings and apps deploy automatically without the need for any manual configuration. Guests don’t have to go through all the setup screens and can enjoy its benefits instantaneously.

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“Hotel RL guests expect a unique, yet personalized guest experience when staying at our hotels,” said RLH Corporation Chief Information Officer John Edwards. “With Monscierge and Jamf’s support, we are able to create a solution that allows our hotels to connect directly with our guests through our mobile application, provide customized streaming services through Apple TV, and improve guest services by enabling digital staff communication.”

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The integrated Apple TV solution is currently available at Hotel RL Baltimore and is planned to be rolled out to other Hotel RL locations beginning early next year.

“We are always looking for new ways to improve our guests’ experience at our hotels,” continued Edwards. “By combining the power of Moncierge and Jamf with Apple TV we are now able to offer our guests a digital entertainment experience similar to what they might have at home, while adding unique solutions that keep our guests connected with our hotels and explore the local culture of the city they are visiting.”

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About the Author: James Smith

Educated journalist and experienced technology freelance writer. Big Apple fan and a collector of vintage Macs.