Acadian Ambulance Service chooses Apple and Jamf

apple health

Jamf, the standard in Apple management, today announced that Acadian Ambulance Service is using Apple and Jamf technology to empower its roughly 3,000 employees to deliver care across 74 counties and parishes in four states.


Acadian transitioned from Windows-based devices to iPad devices in an effort to provide an elevated level of care to their patients, while offering employees their device of choice. In addition to helping the company attract and retain talent, the switch to the Apple platform also saved the company about $2,200 per device.

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Medics in nearly 600 Acadian ambulances and 10 helicopters now use the iPad devices for mobile point-of-care and data entry into their electronic patient care record (ePCR). Each ambulance has a mobile gateway that serves up LTE connectivity to the cloud using their cellular network. They also have bluetooth and WiFi connectivity, so iPad devices can operate on or offline. Additionally, helicopter devices use an air card, which enables them to maintain constant connection with the Acadian network. Jamf manages all of Acadian’s Apple devices.

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“We wanted a one-stop-shop for mobile device management, security, privacy and control,” said Joey Branton, director of technology, Acadian Ambulance Service. “I’m in a very dynamic, constantly moving environment, and our team is constantly collecting or documenting private data into the system. Jamf gives us the capability to know that anything that’s done on the iPad that’s related to patient encounters is encapsulated in the actual ePCR software and can’t go anywhere else.”

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In addition to their continuous work within the ePCR, field medics use the iPad devices to access email and reference corporate policies and procedures. Additionally, the dozen apps they use for activities, such as finding fuel locations and accessing their employee benefits while on the move, help employees be more efficient and productive, all while keeping private data secure. Nearly 600 Acadian field medics touch an iPad every day.


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About the Author: James Smith

Educated journalist and experienced technology freelance writer. Big Apple fan and a collector of vintage Macs.